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Why is my profile not verified?

Why is my profile not verified?

Possible Reasons

  • User did not complete the verification process (pictures of documents or Selfie not submitted)
  • User Failed Verification Process (pictures were not clear enough )
  • User did not complete the verification process

Possible Solutions

  • Login with the correct ID document number you registered with initially¬†
  • Retry the verification process with better pictures (quicker process)
  • Contact us through Whatsapp ( +27 79 636 0240 ) and submit your pictures (the manual process will take longer)
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